YELP REVIEWS

Read what our amazing customers have to say about us!

5 star reviews

I called this company out yesterday and they came right away and installed new springs for our garage door. The installer was great, quick and very pleasant. The price given was awesome and I was quoted a wonderful warranty (which was incorrect) but the co honored what I was told. This company has been so professional and very nice. I would call them again.

Nancy S.

Hayward, CA

Dave is the man! Garage came off the rails and landed on my car. He came very promptly and fixed the issue with precision and many years of experience. Highly recommended!

Liem T.

Union City, CA

A hinge on my gate broke several months ago and was very difficult to open and close.  I had seen gate repair trucks from R & S of Southern Alameda County working on gates in the area.  I contacted them and Nick took time from his busy schedule to give me estimates of that repair jobs and two unrelated new jobs.  It took me a while to get back to them, but I did, simplifying the task along the way.  Finally we agreed to a time and materials type job in which I ordered the materials in advance.  The materials did not arrive on time but the R & S folks were patient with me.  Finally the hinges arrived.  I let R & S know, and within a few days Joel and his co-worker arrived and repaired the gate in a very efficient and quality manner.  The gate appears very solid now, and Joel's co-worker added even an innovative gate handle.  I plan to use R & S for in the future for my other gate related jobs.

Steve H.

Fremont, CA

All the guys that came out to help with the garage door problem I had were great. John Hackett who did the actual repair, etc. was timely, courteous, friendly, and knew his trade. Work was done and completed as promised. Kudos to John and all, even the phone and office staff.

Susan B.

Hayward, CA

It was time to replace my 23yr old door. Who better to call than R&S since they put in my last one. Worked with Dave, who explained all the options and helped me pick the perfect door for my crib. On installation day John H. was here bright and early. He explained everything and went to work. A couple hrs later and poof... I had a new door. No worries, no fuss.

Kory F.

Hayward, CA

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4 star reviews

Looking for help with my garage door (not working again!). Looking for pricing I spoke via phone to a very helpful knowledgeable person that was able to give me some ballpark numbers and more importantly real help figuring out my problem. Very much appreciate Tracy's help and will be calling them back.

Calvin T.

Fremont, CA

My garage door is now almost 3 years old and I just realized that I never wrote up a review for this company. I have to admit that I was influenced by their weird name--erection company--really! It makes me smile. So I first price checked at what Costco was offering and then got a lower price from this company. Also my next door neighbor was using R&S to replace their door, too. I chose the off white double door style with windows. Those windows added a little bit to the price but they are worth it because now our garage is so much brighter inside. This door is holding up beautifully, the remote controls (2 came with the door) are great--the only problem I have is that the button on the little box on the outside wall no longer works. I need to study that a bit. Maybe I just need a new battery in it. The workers that put in my new door were fast, efficient and really charming. Thank you Guys!!!

Lynette C.

Hayward, CA

The spring in our garage door broke. A neighbor recommended R & S. We called yesterday and they came out this morning. Fixed the broken spring and replaced the old-about-to-break spring on other smaller garage door. Reasonably priced, pleasant staff, and clean job.

Maria I.

R&S installed our garage door 7 years ago. When it started "sticking" we gave them a call and they came out to check, lube, adjust and tighten everything. It seemed to work fine, but within days we realized it was still sticking. This wasn't really their fault, as the problem had always been intermittent. They came back out and discovered a faulty circuit board, which they ordered and replaced. They didn't charge labor for the two follow-up visits (one of which they would have had to make even if they had diagnosed the problem during the first visit). Each time they arrived on time and were very helpful and courteous. R&S is the kind of company I'll continue to use and recommend.

R J.

Newark, CA

Called R & S when my garage door had trouble both closing and opening.  Had a feeling it was the motor.  They sent John out with two motors (that same day)...he tried to adjust the current motor but confirmed it wasn't running continuous.  Replaced the old motor and was very professional and knowledgeable and efficient.  He was in/out in less than 2 hours.  Provided great customer service and I'm happy with my garage door again.  The other companies couldn't come out for at least 1 week.  Great service...Thank You.

Lucia B.

Hayward, CA

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WHITESPARK reviews

It’s rare to find a company that has a commitment to integrity that equals the highest level of quality work.  R&S is one of those companies.  I’ve managed apartment complexes for over 20 years and I can tell you,  dependability is everything. Large or small jobs, it doesn’t matter, you will get their best customer service...every time. R&S is top Shelf.

Carrie

Both Dave and Edgar were awesome!  Dave was very knowledgeable, professional and provided us with a detailed estimate -- taking the time to answer our questions and concerns.  Edgar was a terrific installation man.  He too was professional and did an amazing job of installing our door over a sloping driveway --- looks so wonderful, can't even see the slope!  Also, thanks Dave for recommending the "long" panels --- you were right, really makes our small house look bigger and polished -- the traditional multiple small squares would have looked way too busy.  R & S provided us with excellent service and a quality product!!  We will definitely recommend your company!
Thank you

Marvin

I called R&S first thing in the morning with my car stuck in the garage. I talked to Kristine and she was able to get me a technician out to my house first thing in the morning to help me. Chris who was my technician was able to tell what was going on with my garage door. I had a broken spring. After talking with Chris and going over my options, I decided go with two new springs and 30 mins later I was back up and running. I would highly recommend R&S to anyone needing garage door repairs!

Tom

I love this company! They did an awesome job from the beginning till the end. I dealt with Dave and he was very responsive and gave me updates on my ordering status. The guys who came and did the install did a wonderful job. They worked straight for 4 hours and cleaned up and left me with a gorgeous garage door!  Very honest and fast workers. I can totally trust them. Honestly this is better than going through HOME depot or Lowe's. I did my homework before committing  to R & S and found this is the best choice with no hassle. I would definitely recommend them to friends in a heartbeat.

Tiffany

When my garage door became damaged and inoperable I automatically called RS because they installed my first door.  The experience this time was excellent as expected.  From making the initial appointment to selecting the new door and type of opener to the installation, all were done at the arranged times..Edgar, does excellent work and was highly informative on the warranties and operation of the openers and keypad.  Also receiving the invoice and receipts via email was very helpful for my record keeping Thank you.  Best experience.

Ron

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